Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for products in their original, unused condition. Please ensure all security seals remain intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer care team with your order number and the specific items you wish to return to receive your unique Return Authorization.
- 2.Prepare Your Package
Securely pack the items in their original luxury packaging, ensuring the product is well-protected and the Return Authorization form is included inside.
- 3.Ship the Items
Affix the provided shipping label and drop off your package at the nearest authorized carrier location; please retain your tracking receipt for verification.
- 4.Processing & Refund
Once our quality control team inspects and approves the returned items, your refund will be issued to the original payment method within 5-10 business days.